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Attendant Console

for the VISUALLY IMPAIRED/BLIND

Attendant Console

Wildix Attendant Console is an all-in-one solution for call operators. An intuitive web interface allows you to manage high

volumes of concurrent calls easily and efficiently.

Combine call control with presence monitoring to provide a high-level customer service. Your agents can see the activity

status of their colleagues, even those in remote offices and mobility, before processing the call.

Wildix Attendant Console is an efficient

tool for fast call handling in high-load

environments. It is completely web-based and

accessible in a multiuser mode.

Its interface is available via any HTML5

browser without any installation of the

components.

Supported manufacturers:

Alva / Optelec, APH, Baum,

Eurobraille, Freedom Scientific,

GW Micro, Handy Tech, HIMS,

HumanWare, MDV,

Ninepoint Systems,

Papenmeir

Hardware

Apple VoiceOver

Solution

Wildix

Attendant Console

Braille device /optional

Text to Speech offers such features as

autospeaking web pages, “read all”,

web page summary, web table support,

user-created labels, customisable verbosity.

Wildix Attendant Console supports assistive

hardware and software to help people

with vision disabilities and with mobility

problems.

Wildix Attendant Console can be used by

everyone, thanks to its compatibility with

accessibility devices (Braille display) and

the tools present in the new generation

PCs, such as VoiceOver (Converting Text to

Speech) and Magnification.

Wildix Collaboration: Attendant Console interface

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Wildix WS08POE Manual do Utilizador Página 8